Post by kas on Jul 29, 2011 22:27:49 GMT -5
Windows Live EMail Account Compromised - Unauthorized Account Access
windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41
re you having trouble signing in using your Windows Live ID? This usually happens because...
* You've forgotten your password.
* Someone stole your password and is using your account to send spam. We block compromised accounts to protect you and your contacts, as well as help you recover your account.
The fastest way to regain control of your Windows Live account is to change your password. Afterwards, you should ensure the attacker hasn't changed your account information. Otherwise, they could take control of your account again. Here are the steps you should take to regain control of your account:
1. Can you still sign in using your Windows Live ID email address and password? If you can, you should change your password.
2. Are you asked for your cell phone number after signing in? At sign in, we may ask for a cell phone number in order to send a text message with a secret code for you to enter. This helps prevent spammers from using your account.
3. If you can't sign in, try resetting your password.
If you are unable to access your account for another reason, please see our sign in problems page:
* Windows Live, Hotmail, and Messenger Service Sign in Problems
windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41
re you having trouble signing in using your Windows Live ID? This usually happens because...
* You've forgotten your password.
* Someone stole your password and is using your account to send spam. We block compromised accounts to protect you and your contacts, as well as help you recover your account.
The fastest way to regain control of your Windows Live account is to change your password. Afterwards, you should ensure the attacker hasn't changed your account information. Otherwise, they could take control of your account again. Here are the steps you should take to regain control of your account:
1. Can you still sign in using your Windows Live ID email address and password? If you can, you should change your password.
2. Are you asked for your cell phone number after signing in? At sign in, we may ask for a cell phone number in order to send a text message with a secret code for you to enter. This helps prevent spammers from using your account.
3. If you can't sign in, try resetting your password.
If you are unable to access your account for another reason, please see our sign in problems page:
* Windows Live, Hotmail, and Messenger Service Sign in Problems